Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events.
It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car.
The cosy rooms at Mercure Surabaya are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room.
The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free.
The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.
Facilities
General
Free parking
On-site parking
Private parking
WiFi available in all areas
Parking
Activities
Cycling
Table tennis
Temporary art galleries
Bike tours
Themed dinner nights
Happy hour
Live music/performance
Live sport events (broadcast)
Aerobics
Water sport facilities (on site)
Services
Internet services
WiFi
Free WiFi
Food & Drink
Room service
Bar
Breakfast in the room
Restaurant (à la carte)
Restaurant (buffet)
Restaurant
Wine/champagne
Bottle of water
On-site coffee house
Snack bar
Kid meals
Fruits
Chocolate or cookies
Breakfast options
BBQ facilities
Packed lunches
Special diet menus (on request)
Vending machine (drinks)
Vending machine (snacks)
Grocery deliveries
Pools and wellness
Sauna
Fitness centre
Spa and wellness centre
Massage
Outdoor pool
Hair treatments
Hair cut
Hair colouring
Hair styling
Spa Facilities
Spa/wellness packages
Full body massage
Fitness
Beauty Services
Swimming pool
Pool/beach towels
Yoga classes
Fitness classes
Fitness/spa locker rooms
Kids' pool
Hot tub/jacuzzi
Outdoor pool (all year)
Outdoor pool (seasonal)
Swimming pool toys
Pool with view
Pool bar
Shallow end
Sun loungers or beach chairs
Facial treatments
Waxing services
Make up services
Manicure
Pedicure
Body Treatments
Body scrub
Body wrap
Light therapy
Spa lounge/relaxation area
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Personal trainer
Transportation
Car hire
Shuttle service (additional charge)
Accessible parking
Airport pick up
Airport drop off
Airport shuttle
Shuttle service
Bicycle rental (additional charge)
Airport shuttle (additional charge)
Secured parking
Parking garage
Electric vehicle charging station
Bikes available (free)
Front-desk/reception area services
24-hour front desk
Newspapers
Safety deposit box
Luggage storage
Concierge service
ATM/cash machine on site
Currency exchange
Lockers
Express check-in/check-out
Tour desk
Private check-in/check-out
Common areas
Terrace
Library
Shared lounge/TV area
Picnic area
Garden
Chapel/shrine
Outdoor furniture
Outdoor fireplace
Entertainment and children services
Babysitting/child services
Indoor play area
Karaoke
Board games/puzzles
Books, DVDs, music for children
Kids' outdoor play equipment
Children television networks
Children's playground
Kids' club
Evening entertainment
Baby safety gates
Strollers
Cleaning services
Laundry
Dry cleaning
Ironing service
Daily maid service
Shoeshine
Trouser press
Business facilities
Meeting/banquet facilities
Business centre
Fax/photocopying
Shops
Gift shop
Barber/beauty shop
Shops (on site)
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
VIP room facilities
Lift
Air conditioning
Luggage storage
Lockers
Family rooms
Bridal suite
Soundproof rooms
Heating
Non-smoking throughout
Designated smoking area
Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom
Pet basket
Pet bowls
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
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